Shipping and Returns

Returns & Exchanges

To be eligible for a return or exchange, your item must not have been shipped or must still be in transit. Delivery must be refused and returned to us in its original packaging. Items cannot be returned after your products have been delivered. Several types of goods are exempt from being returned. Liquids, including SARMs solutions, cannot be returned unless approved beforehand. Exchanges might be subject to additional cost.
If you need to return or exchange an item, please call or send an email to us.
Replacements
 
We only replace items if they are defective or damaged. If you need to replace an item, please call or send an email to us. After your replacement has been approved we will provide you with a shipping label to return your item(s). Depending on where you live, the time it may take for your replacement to reach you, may vary.
Refunds
 
It is company policy that we do not allow refunds. All sales are final and nonrefundable. This site sells research chemicals to serious researchers only.
Damaged Shipments
 
Please document the damaged shipment by taking photographs of the outside packaging as well as the damaged products. Photographs of the damaged shipment must be emailed to our support staff within 5 business days of the delivery to receive a replacement or a store credit. No credits or replacements will be given without the proper photo documentation.
Lost Shipments
 
Please email our support staff within 5 business days of the posted delivery to receive a replacement or a store credit. No credits or replacements will be available after 5 business days of the posted delivery date provided by the delivery carrier.
Domestic Shipping
All shipping is included with the sale of all research chemicals on this site for domestic parties living in the United States.
International Shipping
Parties not living in the U.S., additional customs and shipping rates will apply to the applicable country of the receiving party.